Empower Your Business With Direct And Seamless Chat Experience On WhatsApp
- Multi-Agent Support: Add multiple WhatsApp agents with individual business hours to ensure no query goes unanswered.
- Highly Customizable: Match your brand identity with customizable chat button styles, positions, and pre-filled messages.
- Powerful Lead Capture: Use pre-chat forms to collect visitor information before the conversation begins, automatically feeding it into your CRM.
Competitive Edge
Features | WhatsApp Widget | Human + AI |
Instant Customer Connection | A single click opens a chat on WhatsApp, eliminating the need to save phone numbers. | Manually saving numbers, creating a contact, and then initiating a chat. |
Multi-Agent Routing | Automatically routes chats to available agents based on set business hours. | A human or AI bot would need to be manually assigned to conversations. |
Customization & Branding | Offers pre-defined styles, custom images, and full control over position and messages. | Requires a developer or designer to create and implement a custom chat widget. |
Lead Capture Forms | Uses pre-chat forms to collect and send visitor data directly to your CRM via webhooks. | A human would need to manually ask for and log information from each visitor. |
Real-time Analytics | Tracks clicks, views, and interactions to provide insights into customer behavior. | Requires manual tracking or complex custom integrations to monitor chat engagement. |
Flexible Display Triggers | Displays the chat button based on time spent, scroll percentage, or specific clicks. | Limited to a static chat button or requires custom code to trigger visibility. |
Website & Mobile Integration | Seamlessly integrates with websites and works flawlessly on both desktop and mobile devices. | Requires separate solutions or significant effort to ensure a consistent experience across all devices. |
Frequently Asked Questions
🔳 What is the "Click to Chat" feature? 👁️🗨️ The "Click to Chat" feature allows you to start a chat with someone on WhatsApp without needing to save their phone number first. Our tool automates this process for your website.
🔳 How do I install the tool on my website? 👁️🗨️ If you are using WordPress, you can simply install the plugin from the WordPress dashboard. For other websites, you can use our simple code to embed the chat widget.
🔳 Can I use this for my business? 👁️🗨️ Yes, this tool is designed for businesses to easily engage with website visitors, generate leads, and provide customer support directly through WhatsApp.
🔳 Can I add multiple agents? 👁️🗨️ Yes, our multi-agent support allows you to add several WhatsApp accounts, each with its own business hours, ensuring a team can handle customer queries efficiently.
🔳 Is the tool customizable? 👁️🗨️ Yes, you can customize the chat button's style, position, and the pre-filled message to match your website's design and brand voice.
🔳 How does the pre-chat form work? 👁️🗨️ The pre-chat form collects important information from your website visitors, such as their name and email, before they start the conversation. This data can be automatically sent to your CRM.
🔳 What is a webhook? 👁️🗨️ A webhook is an automated message sent from an app when a specific event happens. We use webhooks to send data collected from your chat forms to other applications you use, such as Google Sheets or a CRM.
🔳 Is there a free version? 👁️🗨️ Yes, we offer a free version with essential features. We also have premium plans with additional features like multi-agent support and advanced customization options.
🟢 For optimal customer engagement, we recommend customizing the pre-filled message to be specific to the webpage the user is on, making their inquiry more relevant and easier for your team to handle.
